![]() ![]() Somewhere Resort Punta Coco Holbox Island Isla Mujeres, ROO Margaritaville Vacation Club Rio Mar Río Grande, 119 Margaritaville Vacation Club St Thomas Frydendal, 030 Thank YOU to them for their professionalism and warmth.Margaritaville Hotel Nashville Nashville, TN Margaritaville Beach House Key West Key West, FL Margaritaville Island Hotel Pigeon Forge Pigeon Forge, TN Margaritaville Island Inn Pigeon Forge Pigeon Forge, TN Margaritaville Resort Gatlinburg Gatlinburg, TN Margaritaville Beach Hotel Jacksonville Beach Jacksonville Beach, FL Margaritaville Lake Resort, Lake Conroe - Houston Montgomery, TX Margaritaville Resort Orlando Kissimmee, FL Margaritaville Beach Resort Hollywood Beach Hollywood, FL Margaritaville Beach Hotel Pensacola Beach Pensacola Beach, FL Margaritaville Bossier City Resort Casino Bossier City, LA Margaritaville Resort Biloxi Biloxi, MS Compass Hotel Anna Maria Sound Bradenton, FL Camp Margaritaville RV Resort & Lodge Pigeon Forge Pigeon Forge, TN Camp Margaritaville RV Resort Lake Lanier Buford, GA Camp Margaritaville RV Resort & Cabana Cabins Auburndale Auburndale, FL Margaritaville at Lanier Islands Buford, GA Margaritaville Vacation Club Nashville Nashville, TN Margaritaville Vacation Club Atlanta Atlanta, GA Margaritaville Resort Times Square New York City, NY Margaritaville Lake Resort Lake of the Ozarks Osage Beach, MO Margaritaville Resort Palm Springs Palm Springs, CA Compass Hotel Medford Medford, OR Margaritaville Beach Resort Nassau Nassau, NP Margaritaville Island Reserve Riviera Cancún Colonia Morelos, MEX Margaritaville Island Reserve Cap Cana Punta Cana, 11 Margaritaville Beach Resort Playa Flamingo Costa Rica Santa Cruz, G Margaritaville Island Reserve Riviera Maya Cuautla, MOR St. Please know this team of people brought us around to enjoying a wonderful celebration on our last day at this resort. Kevin, who saw our rough start came by to check on us and did Stephan. All food was very very good and it was the best steak I’ve had. We had a couple of shrimp coctails, filet mignon and the salmon with sides. The true shame is such behavior detracts from the flawless professionalism and decorum of ALL staff throughout the Boca Raton resort. Needless to say Steven put a real damper at the beginnning of our evening. We spoke with them an knew they were not with any private party. As we waited outside for our dinner rervation time, others were allowed into the bar area for a pre-dinner cocktails. Well we were at the entrance door with some of the people allowed in and they weren’t with a private party. ![]() This guy was in my face (oh but wore a mask). We headed to the open bar prior to our Valentine’s Day celebration, with a maître d’ and were abruptly accosted by Steven who informed us the bar was off limits due to a private party. … moreįiirst of all the food and service is very good. ![]() I was embarrassed to have been the one who chose this place for our special dinner. The bill for 4 was $800, and it included an automatic 20% tip despite the horrific service. We ate on the terrace, because it was so noisy and freezing cold inside there was no decor out there- no plants and no tablecloths on unused tables, and we had to ask that our candle be lit. And the others at the table said the same. I’m truly not a complainer about restaurants, but I haven’t had service this awful in years, and never at these prices. Not once did we act unpleasantly toward the wait staff, so we didn’t deserve such treatment (though if we had, it should not have affected the quality of service in such a supposedly upscale restaurant). Two snow crab claws at $55 each arrived on a mound of ice so high that pieces fell onto the table as I tried to eat them no extra bowl for the shells (a most basic part of serving shellfish) the meat was so stuck onto the shells, I had to scrape thready shreds out, and there was a total of perhaps 3 small mouthfuls of meat between the two. He then brought two for the one person who ordered it, as if to say that she was being difficult. Iced tea never arrived until we asked again when Scott served the appetizers at nearly 9 PM. One of two ordered cocktails arrived, had to reorder the second from a busboy. We waited 10 minutes for a menu, told Scott the waiter how hungry we were, and had to call him over to take our order 15 minutes later. Our reservation was for 7:30, we were seated at 8:15.
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